Mantrapet

Frequently Asked Questions

Not Sure About Anything? Here are a few of the frequently asked questions.

If you have any questions please send us an email at: 

F.A.Q

We ship from our partnered warehouses & factories located in China. Please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

It will usually take 7-20 business days for all orders to arrive. Shipping times vary based on customer location and from product-to-product; based on demand and shipping location.adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

It will take usually up to 3 business days, while, in peak times, it may take up to 5 business days to dispatch.

Triple yes! We want the whole world to enjoy our products! 

YES! We offer completely FREE shipping on ALL our products!

Our company’s headquarters are located in the UK, while our warehouses and vendors are scattered across China, USA and Europe.

We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Yes, all customers will receive an order number after placing their orders. Please contact us if you don’t receive one within 24 hours. 

We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex

You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data! 

We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. 

For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.